Regional Care Manager£30000 - £35000 a Year
We are a growing homecare provider and are looking for someone ready to take the next step in their care career. You will be NVQ 2 qualified & have experience of managing a medium to large area as well as providing guidence & leadership for more junior staff.
To support the continued growth and development of our Home Care service we are looking for a Regional Care Manager to manage part of the South West region providing management and support to our clients & the staff who care for them.
Reporting to the Managing Director you will be responsible for delivering and promoting the highest quality of care throughout the region and take accountability for the management, development and growth of Home Care Customers, carers and care packages.
As Regional Care Manager you will be empowered to deliver consistent leadership that allow your carers to deliver a quality driven service. You will create and manage bespoke care packages for our customers and work hard to understand our customers’ needs so that we continually exceed their expectations
Key to your success will be your ability to work closely with your team and build strong partnerships with key care professionals to promote and drive your region forward as well as working closely with operational teams and support office departments. As Care Manager you will effectively contribute to and deliver the strategic growth of your region, be organised, motivated, able to lead by example and possess excellent communication skills.
This is an exciting opportunity to contribute whilst seeking to make a positive difference to the lives of our customers.
Be accountable and manage a caseload of customers
Plan and attend customer visits on a regular basis to ensure communication and service standards are being maintained at the highest level
Pro-actively support and manage Home Care and Customers to your region to retain staff and customers
Ensure “Best Practice” is shared throughout your region to improve and exceed overall effectiveness, performance and service standards
To work closely and alongside the Carer Services Coordinators to ensure service standards are met and exceeded
To ensure the compliance and quality for all Home Care Customers is met in line with CQC standards and legislative requirements. Lead and manage on any areas of performance and take action to improve where required.
To ensure that all policies and procedures are communicated and implemented effectively within the region
Who You Are
Significant experience in Healthcare or a highly regulated environment
Excellent knowledge of regulatory requirements/legislation/guidance and best practice
Experience of operational management
Strong customer focus with the ability to deliver an excellent customer care experience
Excellent communication and interpersonal skills
Demonstrates the ability to influence change and decision
Paid travel expenses
23 days holiday plus Bank Holidays
Work place pensions scheme
An employee assistance programme
Comprehensive tailored induction plan
Ongoing personal development and career progression
£30,000 - £35,000 p.a plus expenses Allowance.