South West Care Recruitment

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Regional Care Manager£30000 - £35000 a Year

We are a growing homecare provider and are looking for someone ready to take the next step in their care career.  You will be NVQ 2 qualified & have experience of managing a medium to large area as well as providing guidence & leadership for more junior staff.
The Role

To support the continued growth and development of our Home Care service we are looking for a Regional Care Manager to manage part of the South West region providing management and support to our clients & the staff who care for them.

Reporting to the Managing Director you will be responsible for delivering and promoting the highest quality of care throughout the region and take accountability for the management, development and growth of Home Care Customers, carers and care packages.

As Regional Care Manager you will be empowered to deliver consistent leadership that allow your carers to deliver a quality driven service. You will create and manage bespoke care packages for our customers and work hard to understand our customers’ needs so that we continually exceed their expectations

Key to your success will be your ability to work closely with your team and build strong partnerships with key care professionals to promote and drive your region forward as well as working closely with operational teams and support office departments. As Care Manager you will effectively contribute to and deliver the strategic growth of your region, be organised, motivated, able to lead by example and possess excellent communication skills.

This is an exciting opportunity to contribute whilst seeking to make a positive difference to the lives of our customers.

Main Responsibilities

Be accountable and manage a caseload of customers

Plan and attend customer visits on a regular basis to ensure communication and service standards are being maintained at the highest level

Pro-actively support and manage Home Care and Customers to your region to retain staff and customers

Ensure “Best Practice” is shared throughout your region to improve and exceed overall effectiveness, performance and service standards

To work closely and alongside the Carer Services Coordinators to ensure service standards are met and exceeded

To ensure the compliance and quality for all Home Care Customers is met in line with CQC standards and legislative requirements. Lead and manage on any areas of performance and take action to improve where required.

To ensure that all policies and procedures are communicated and implemented effectively within the region

Who You Are

Significant experience in Healthcare or a highly regulated environment

Excellent knowledge of regulatory requirements/legislation/guidance and best practice

Experience of operational management

Strong customer focus with the ability to deliver an excellent customer care experience

Excellent communication and interpersonal skills

Demonstrates the ability to influence change and decision

Benefits

Paid travel expenses

23 days holiday plus Bank Holidays

Work place pensions scheme

An employee assistance programme

Comprehensive tailored induction plan

Ongoing personal development and career progression

Salary Details

£30,000 - £35,000 p.a plus expenses Allowance.
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